We only exchange if any product has manufacturing fault, broken or scratched, only at the time of purchase.
You have to inform us if cannot bring back right away. email at contact@thegowild.com along with your invoice number and small description.
Original box and all accessories should be returned as well.
If the item is dispatched to you in different city then we will provide the Exchange and the shipping cost which our customer will bear to send us back.
Please contact us on +92 (300) 0770044 for shipping back methods
If you receive a product that is not what we have described in our catalog (replica, specs and image) you are not bound to keep that product, we will return your money. Please inform us within 24 hours of receiving the product. email us at contact@thegowild.com
• Articles purchased on discount are not eligible for exchange or return.
If you have made your purchase through your debit card or credit card, we’ll return the amount in full through the same medium. If you have made your purchase through our cash on delivery service, deposit the amount to a bank account according to your preference or you can take refund voucher that will be valid at are online store and all shops.
The time required to complete a refund depends on the refund method you have selected. Once we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days), the expected refund processing times are as follows:
- Refund Voucher: 1-2 working days
- Debit Card or Credit Card: 9-10 working days
